<p>The quickest way to contact us is by clicking the 'Need help' icon on the bottom of your screen to speak with our Digital Assistant. You can resolve your query in just 60 seconds. If you experience any issues, our 24/7 live chat team are also on hand to assist you via our Digital Assistant.&nbsp;</p>


The quickest way to contact us is by clicking the 'Need help' icon on the bottom of your screen to speak with our Digital Assistant. You can resolve your query in just 60 seconds. If you experience any issues, our 24/7 live chat team are also on hand to assist you via our Digital Assistant. 

How can I contact LottoSocial?

How do I see my tickets?

Can I choose how to play?

How can I play games?

How does LottoSocial work?

How does Bonus Credit work?

How do I cash out my winnings?

How can I manage my membership?

Why can't I play games?

How does the £1 offer work?

How can I remove my details? 

Why am I being charged?

How do I update my payment details? 

How do I vote for a charity?

How do I change my password?

How do I change my number?

How do I merge multiple accounts?

Can I pause my syndicate? 

How do I redeem a voucher?

What is a Jackpot Trigger?

Why should I play with Lotto Social?

What happens to my points and credit if I cancel?

Why has my cashout been declined?

When will I receive my winnings?

Why is my gameplay restricted?

How can I remove my payment details?

Where can I see my previous wins?

How are my winnings calculated?

Can I convert my credit to cash?

How can I take my winnings?

What happens if my game crashes?

Why am I still being charged after cancelling?

How does joining a lottery syndicate work?

What is the difference between a syndicate and an individual ticket purchase?

Can I still access my account after cancellation?

How do I unpause my syndicate?

How do I deactivate a Jackpot trigger?

How do I earn Reward Points?

How do I earn Bonus Credit?

How can I check my balance for credits and points?

Why can't I login?

How do I refer friends and family to Lotto Social?

What rewards do I get for referring someone?

How do points work in Enchanted Slots?