FAQ
How do I see my tickets?Can I choose how to play?How can I play games?How does LottoSocial work?How does Bonus Credit work?How do I cash out my winnings?How can I manage my membership?Why can't I play games?How does the £1 offer work?How can I remove my details? Why am I being charged?How can I contact LottoSocial?How do I update my payment details? How do I vote for a charity?How do I change my password?How do I change my number?How do I merge multiple accounts?Can I pause my syndicate? How do I redeem a voucher?What is a Jackpot Trigger?Why should I play with Lotto Social?What happens to my points and credit if I cancel?Why has my cashout been declined?When will I receive my winnings?Why is my gameplay restricted?How can I remove my payment details?Where can I see my previous wins?How are my winnings calculated?Can I convert my credit to cash?How can I take my winnings?What happens if my game crashes?Why am I still being charged after cancelling?How does joining a lottery syndicate work?What is the difference between a syndicate and an individual ticket purchase?Can I still access my account after cancellation?How do I unpause my syndicate?How do I deactivate a Jackpot trigger?How do I earn Reward Points?How do I earn Bonus Credit?How can I check my balance for credits and points?Why can't I login?How do I refer friends and family to Lotto Social?What rewards do I get for referring someone?How do points work in Enchanted Slots?